Terms & Conditions

Last updated: 19 Dec 2025

Welcome to Sibeve Group (Pty) Ltd (“Sibeve Group”, “we”, “our”, or “us”). These Terms and Conditions govern your access to and use of the website www.sibevegroup.com and all products and services provided by Sibeve Group. By accessing our website, requesting a quotation, placing an order, or engaging our services, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Company Information

Sibeve Group (Pty) Ltd is a registered company operating in the Kingdom of Eswatini, providing contract supply and distribution services, including but not limited to:

• Office supplies and office furniture

• Promotional items and branding solutions

• Food and wholesale supply

• General contract supply services

2. Use of the Website

2.1 The content on this website is provided for general information purposes only and may be updated or changed without prior notice.

2.2 You agree to use this website lawfully and not to engage in any activity that may damage, disable, or impair the website or interfere with other users’ access.

2.3 Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

3. Products and Services

3.1 All products and services displayed on the website are subject to availability.

3.2 Product images, descriptions, and specifications are provided for illustrative purposes and may vary slightly from the actual product supplied.

3.3 Sibeve Group reserves the right to substitute products of equal or greater value where necessary, subject to client approval where applicable.

4. Quotations and Orders

4.1 All quotations issued by Sibeve Group are valid for the period stated on the quotation unless otherwise specified.

4.2 Orders are confirmed only upon written acceptance by Sibeve Group and, where applicable, receipt of a deposit or full payment.

4.3 Sibeve Group reserves the right to refuse or cancel any order at its discretion, including due to pricing errors, stock unavailability, or incomplete client information.

5. Pricing and Payment Terms

5.1 All prices are quoted in the applicable currency and are exclusive of taxes unless stated otherwise.

5.2 Payment terms will be agreed upon prior to order confirmation and may include upfront payment, deposits, or approved credit terms.

5.3 Late payments may attract interest or penalties in accordance with agreed payment terms.

5.4 Sibeve Group reserves the right to suspend services or withhold delivery for overdue accounts.

6. Delivery and Risk

6.1 Delivery timelines provided are estimates and may be affected by factors beyond our control, including supplier delays, logistics challenges, or force majeure events.

6.2 Risk in goods passes to the client upon delivery.

6.3 Any damage or shortages must be reported within 48 hours of delivery.

7. Returns and Refunds

7.1 Returns will only be accepted for defective or incorrectly supplied goods, subject to inspection and approval by Sibeve Group.

7.2 Custom-made, branded, or special-order items are non-refundable unless defective.

7.3 Approved refunds will be processed within a reasonable timeframe using the original payment method where possible.

8. Intellectual Property

8.1 All content on this website, including text, images, logos, graphics, and designs, is the intellectual property of Sibeve Group unless otherwise stated.

8.2 You may not reproduce, distribute, or use any content from this website without prior written consent from Sibeve Group.

9. Limitation of Liability

9.1 Sibeve Group shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services.

9.2 Our total liability, whether in contract, delict, or otherwise, shall not exceed the value of the goods or services supplied.

10. Force Majeure

Sibeve Group shall not be held liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or government actions.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Eswatini.

13. Amendments

Sibeve Group reserves the right to amend these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Sibeve Group (Pty) Ltd
Email: info@sibevegroup.com
Website: www.sibevegroup.com

By using this website and engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.